Refund policy
Return and Refund Policy
Family Scam Protection System
Website: https://familyscamprotection.com
Email: familyprotectionteam1@gmail.com
Digital Products and Final Sales
Family Scam Protection System is a digital educational product sold for a one-time purchase of $99.99.
The purchase includes the digital educational guide, downloadable printable binder, and related materials described on our website.
Because customers receive access to digital content that can be viewed, downloaded, saved, and printed, all sales are generally final once digital access has been provided, except as described below or as required by applicable law.
We do not offer refunds solely because a customer changes their mind, no longer wants the product, or is dissatisfied with its value when the product was accurately described and delivered as promised.
Refund Exceptions
Customers may contact us to request assistance or a refund in circumstances including:
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Duplicate charges: An unintended duplicate purchase or billing error.
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Technical or delivery failures: The purchased materials cannot be accessed or downloaded, and we are unable to resolve the issue within a reasonable time.
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Material misrepresentation: The product delivered materially differs from the features or content advertised at the time of purchase.
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Legal requirements: A refund or other remedy is required under applicable consumer-protection law.
We may also approve refunds in other circumstances at our discretion.
Digital Access Support
If you experience difficulty accessing the digital dashboard or printable binder, please contact us at familyprotectionteam1@gmail.com.
We will make reasonable efforts to resolve access and delivery problems.
How to Request Assistance or a Refund
Email familyprotectionteam1@gmail.com and include your order number, the email address associated with your purchase, and a description of the issue.
We aim to respond within three business days.
Approved refunds will generally be returned to the original payment method. Processing times depend on the payment provider.
Educational Disclaimer
Family Scam Protection System provides general educational information intended to help families recognize, avoid, and respond to scams.
Our product does not guarantee prevention of fraud, financial loss, identity theft, or other criminal activity.
The materials are not a substitute for individualized legal, financial, law-enforcement, or cybersecurity advice.
Consumer Rights
Nothing in this policy excludes or limits rights or remedies that customers are entitled to under applicable law.
Contact Information
Family Scam Protection System
familyprotectionteam1@gmail.com
https://familyscamprotection.com